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Appointments

To ensure we are able to work efficiently and effectively patients must complete and online consultation (eConsult) if they wish to have an appointment with a doctor or nurse. Online consultation (eConsult) is available 24 hours a day, 7 days a week, and means you do not need to phone. This ensures the right person receives your request and is able to resolve it quickly.

We also offer urgent same day appointments for medically urgent matters.

To ensure that we are meeting our patients medical needs but at the same time ensuring that we are keeping our patients, staff and the community as a whole safe, we are only booking telephone triage appointments with the GP. If necessary they can arrange a video consultation or invite you in to be seen face-to-face.

We also offer self-help and other support through eConsult.

For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.
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Pharmacy

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.
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The 35 conditions which can be treated at home with advice from the pharmacist include:
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
FIND A PHARMACY
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Online Consultation

Our Online Consultation service will let you request advice, treatment, sick notes, GP letters, recent test results and more. Fill out a quick online form and we will deal with your request before the end of the next working day.
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How it works?

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    Find your symptom, condition or request.
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    Fill out a quick form.
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    Your practice responds by phone or email, usually by the end of next working day
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GP Online Services

Book an appointment with your GP, nurse or clinician at a time that suits you. Sign in to your registered GP online service.
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During the coronavirus pandemic, to ensure that we are delivering the best possible service to all our patients, please go to eConsult for medical help. You cannot book an appointment directly online. Call the practice only if your concern is urgent. For prescriptions please go to Repeat Prescriptions.

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Call the Practice

Appointments can be booked by calling the practice during working hours
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Save the call to the surgery and make the best use of pharmacy and online consultations, if your concern is of non-urgent nature

Why does the receptionist need to ask what’s wrong with me?

Our reception staff are important members of the practice team and it has been agreed they should ask patients ‘why the need to be seen’.

We have trained our reception staff to ask certain questions to help make sure you receive the most appropriate medical care from the most appropriate health professional at the most appropriate time.